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To get help: In the search box on the taskbar type remote assistance again and select Invite someone to connect to your PC and help you or offer to help someone else. Select Invite someone you trust to help you. Do one of the following: If you've never used Easy Connect select Use Easy Connect.
https://support.microsoft.com/en-us/windows/solve-pc-problems-remotely-with-remote-assistance-cf384ff4-6269-d86e-bcfe-92d72ed55922
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